The Diamond Club Ticket is available to all patrons who are eligible to purchase tickets to the Festival. Ridin' Hearts Festival is 18+ and fully licensed.
All package elements will be rendered invalid if resold.
Subject to any applicable law (including without limitation the Australian Consumer Law) Diamond Club Ticket and contents are non-transferable and all sales are final. There are no refunds or exchanges. Name changes will be issued at the sole discretion of Frontier.
Diamond Club Ticket inclusions will be collected on site at the Festival. Specific collection details will be sent by email (to the email address associated with the AXS account you purchased your tickets with) approximately 5 days before your Event date. If you do not receive this email 5 days prior, please double check your junk email folder, and if you cannot locate any Diamond Club Ticket communications, email hello@ridinhearts.com
All Diamond Club Ticket items and experiences (including any pre-show functions, times, locations and package inclusions) may vary from market to market and are subject to change at any time for any reason.
You are responsible for ensuring your contact information (email and mail address) provided at the time of purchase is correct and current and Frontier, AXS, Venue and any other affiliated parties are not responsible where incorrect information results in an undelivered product or information.
Souvenir laminates are for commemorative purposes only. The souvenir laminate does not gain or authorise access into the venue or any backstage areas.
All Diamond Club Ticket components are to be picked up at the Event, day of the Festival. Uncollected Diamond Club Ticket components will be deemed forfeited.
All sales are made subject to Frontier’s Terms of Sale and any applicable laws. In the event of any conflict or inconsistency between the above Diamond Club Ticket Terms and Conditions and Frontier’s Terms of Sale, Frontier’s Terms of Sale shall take priority to the furthest extent permitted by law.
If you have questions or concerns regarding the delivery, collection, or contents, of your Diamond Club Ticket inclusions, please email hello@ridinhearts.com